PlatiOnline API - software developers

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Plati Onine API

This document guides the new merchants to implement PlatiOnline system modules. The document provides step-by-step implementing instructions along with code examples. Document appendixes contain useful information such as definition tables for frequently used terms in card industry, error codes, state / country codes and other information.

How to do requests to Plati Online

All the calls to/from Plati Online system use SOAP method:

Every HTTP request between Plati Online system and the merchants servers are done using 3 XML tags:

Field name Comments
F_LOGIN this value is provided by Plati Online
F_MESSAGE this field contain an XML encrypted with AES algorithm. For every call you/we have to generate a new AES key an random 32 length alphanumeric
F_CRYPT_MESSAGE this field contain the AES key encrypted using the RSA algorithm

Merchants security keys

Security keys are used to uniquely identify amount, currency and merchant who submits the transaction.

How to obtain security keys

Payment Authorization

The authorization process is split-ed into 3 steps:

Step Comments
1. Validating the XML_Message validation schema Merchants will create the authorization XML named XML_Message request based on Plati Online version.

XML_Message contain all the necessary information to initiate an authorization in the Plati Online system;

2. Redirect URL Once the XML_Message is successfully parsed the Plati Online system will echo an XML with the redirect URL. To continue transaction merchants have to send to the browser the URL HTTP Redirect. Plati Online system will load the card page.
3. Authorization relay response Authorized/Declined/On Hold Once the card is processed, the Plati Online system will send to merchant's server the response:
  • Authorized
  • Declined
  • On Hold

Payment Settle Request

After the authorization process you have 5 days to do the Settle request

The settle process is split-ed into 2 step:

Step Comments
1. Validating the settle request XML_Message validation schema Merchants will create the settle XML named XML_Message request based on Plati Online version.

XML_Message contain all the necessary information to initiate an transaction settlement request in the Plati Online system;

3. Settlement request response Settle/Error Plati Online system will response:
  • Settle request
  • Error

Payment Void Request

After the authorization process you can void the transaction.

The void process is split-ed into 2 step:

Step Comments
1. Validating the void request XML_Message validation schema Merchants will create the void XML named XML_Message request based on Plati Online version.

XML_Message contain all the necessary information to initiate an transaction void request in the Plati Online system;

3. Void request response Void/Error Plati Online system will response:
  • Pending Void
  • Error

Payment Refund Request

After the Settle process you have 72 days to do the Refund request if you need.

The refund process is split-ed into 2 step:

Step Comments
1. Validating the refund request XML_Message validation schema Merchants will create the refund XML named XML_Message request based on Plati Online version.

XML_Message contain all the necessary information to initiate an transaction refund request in the PlatiOnline system;

3. Refund request response Refund/Error PlatiOnline system will response:
  • Refund request
  • Error


Query Request

Any time you need to Query the status of a transaction you have to do a Query Request.

The query process is split-ed into 2 step:

Step Comments
1. Validating the query request XML_Message validation schema Merchants will create the query XML named XML_Message request based on Plati Online version.

XML_Message contain all the necessary information to initiate an query transactions status request in the PlatiOnline system;

3. Query request response Info&Status/Error PlatiOnline system will response:
  • Transaction(s) information
  • Error



QueryByDate Request

Any time you need to get the list of transactions by date you need to do QueryByDate Request.

The "QueryByDate" process is split-ed into 2 step:

Step Comments
1. Validating the QueryByDate Request XML_Message validation schema Merchants will create the QueryByDate XML named XML_Message request based on PlatiOnline version.

XML_Message contain all the necessary information to initiate an QueryByDate Request in the PlatiOnline system;

3. QueryByDate Response Info&Status/Error PlatiOnline system will response:
  • Transactions information
  • Error

SMS Request

Any time you need to send SMS you have to do a SMS Request.

The SMS request process is split-ed into 2 step:

Step Comments
1. Validating the SMS request XML_Message validation schema Merchants will create the SMS request XML named XML_Message request based on Plati Online version.

XML_Message contain all the necessary information to initiate an SMS request in the PlatiOnline system;

3. SMS request response Info&Status/Error PlatiOnline system will response:
  • SMS information
  • Error

Testing the integration